Compare Outfindo and Neocom to find the guided selling solution that best fits your business needs.
When choosing a solution for product discovery and recommendation, it's important to consider how each platform aligns with your business needs. While both Outfindo and Neocom offer guided selling tools, they take different approaches in several key areas.
Neocom requires businesses to manage their own product data, while Outfindo provides a fully managed, end-to-end solution.
Outfindo provides a ready-made conversation flow based on customer behavior, while Neocom requires businesses to build their own guided selling experience.
Outfindo offers a free trial for businesses to test the platform, while Neocom requires upfront investment before seeing its benefits.
Outfindo provides transparent, publicly available pricing for businesses of all sizes, while Zoovu primarily targets enterprise clients with tailored pricing.
One of the main differences is how product data is managed. With Neocom, the responsibility for sourcing and structuring product data falls on the client. In contrast, Outfindo provides an end-to-end solution, taking care of product data preparation from start to finish.
Outfindo offers a fully developed conversation flow based on customer behavior analysis, making implementation seamless. Neocom takes a more flexible, DIY approach, providing pre-made guidance templates for certain verticals while leaving the rest up to the client to customize.
Outfindo offers a free trial, allowing businesses to test the platform with their use case before committing. Neocom requires an upfront investment of time, effort, and financial resources, meaning businesses must commit before seeing the potential benefits.
Outfindo offers a transparent pricing model with publicly available plans that fit businesses of all sizes. Neocom does not provide public pricing, and their costs vary based on the number of sessions. This approach requires businesses to estimate their guide usage carefully.
Zoovu's pricing isn't publicly available, but it appears to start at around €1,000 per month with variable costs. Outfindo offers transparent, predictable pricing based on SKUs, domains, and product segments.
99
€/month
All you need for one category
599
€/month
Essential, plus advanced tools:
Talk to us
Ultimate customization & support:
99
€/month
All you need for one category
599
€/month
Essential, plus advanced tools:
Talk to us
Ultimate customization & support:
Feature-by-Feature Comparison
Outfindo
Excentos
Features
Ready-made guide
Yes
No
Sourcing and structuring product data
Yes
No
Adaptive Guidance That Optimizes Over Time
No
No
Show directly on the product listing pages
Yes
No
Explain the impact of choices (Provide insights into why each product is recommended)
Yes
Yes
Show results transparently (Displays recommendation logic clearly to users)
Yes
No
Embed technology
iFrame
JS app
Condition logic
No
No
Skip question
Yes
Yes
Customize colors and fonts
Yes
Yes
Select multiple answers
Yes
Yes
Standardizing Product Data
Yes
No
Multi-language support
Yes
Yes
Support expert answer entry
Yes
No
Choosing the right guided selling solution matters. Outfindo is best suited for businesses who want:
Just upload your product feed, and our AI agent instantly aligns your products to your customers' needs. You'll have a solution ready to deliver personalized shopping experiences within minutes.
We handle it all – from matching your products with insightful questions based on customer data, to ensuring every customer interaction effortlessly leads to the ideal choice.
Outfindo is intuitive, quick to set up, and completely hassle-free. Try the free trial and see firsthand how seamlessly it improves your customers' shopping journey.
Outfindo and Neocom use AI to enhance guided selling, but there's a key difference – transparency. While Outfindo clearly defines how its AI models work, Neocom keeps its AI approach vague, making it difficult for businesses to understand what's happening behind the scenes.
Neocom promotes its AI-powered product discovery, but details on how it actually works are hard to find. The only available insights suggest that:AI asks the right questions at the right time.The flow skips irrelevant questions based on previous answers.An algorithm picks products based on responses and product attributes.While these claims sound promising, they're also broad and expected from any guided selling tool. Without deeper insight into how the AI operates, businesses are left guessing how Neocom's AI truly impacts the customer journey.
Outfindo takes a clear and structured approach with two proprietary AI agents:Beacon analyzes customer behavior patterns across product categories, crafting an optimized guidance flow that leads shoppers to the right product.Diver dives deep into product data, pulling specifications straight from manufacturers and ensuring real-time, accurate, and enriched product descriptions.With Outfindo, businesses don't need to figure out AI on their own. Our system delivers a ready-made, plug-and-play solution that's both explainable and effective.
Creating a seamless guided shopping experience means deeply understanding your customers and combining that insight with comprehensive product knowledge. Outfindo brings these two critical elements together, transforming them into intuitive solutions that effortlessly guide your customers every step of the way. How exactly do we achieve this?
An optimized research-driven guidance flow. Beacon dives into customer insights, uncovering patterns in decision-making processes across any product category, crafting a guidance flow that will optimize the customer journey from inquiry to purchase.
Automated customer behaviour analysis
Key topics, insights and needs
The right question for guidance
Forget managing product data manually! Diver, guided by Beacon, plunges into deep data depths, pulling out product specs in real time—straight from the manufacturers—and giving them a nice polish. That means your product descriptions are always up to date, enhanced, and human. All that time you sunk copy-pasting can now be used to help your customers make informed decisions. Your customers will thank you.
Automated product identification
Autonomous manufactured data gathering
AI enhanced product data
